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Samos
Samos

Meta platform services

Business messaging and advertising tools customers control

Samos Technologies (Private) Limited is the software provider behind Caplo and Sellonika. Businesses use these SaaS products to connect their own Meta business assets and operate the features they choose to enable.

Provider contact: ask@samos.devD&B D-U-N-S® Number 77-533-5308

Caplo product interface

Caplo

Customer communications

A customer connects its own WhatsApp Business Account and phone number through Meta Embedded Signup. Caplo then provides the customer-facing workspace for authorized communications.

  • WhatsApp Embedded Signup and connection of the customer's WABA and business phone number.
  • Message-template drafting and submission to Meta, with Meta remaining the approval authority.
  • Inbound messages, replies within the customer-service window, approved template sends, delivery status, and a shared inbox.
  • Optional connections for a customer's Facebook Page and professional Instagram account to handle Messenger and Instagram conversations.
Product websitePrivacy policyTerms of useData deletion
Sellonika product interface

Sellonika

Commerce communications and insights

A merchant connects its own business assets and controls which commerce communications and advertising workflows are enabled for its store.

  • WhatsApp commerce notifications for order confirmation, payment, shipping, delivery, cancellation, COD verification, and abandoned checkout, plus a customer-support inbox.
  • Meta asset connection, campaign reporting, performance insights, and budget-capped paused campaign drafts that require merchant approval.
  • Sellonika references message templates already approved in WhatsApp Manager; it does not currently create Meta message templates.
Product websitePrivacy policyTerms of serviceData deletion

How customer data is used

Platform Data is used only to provide the features authorized by the customer for its connected business assets. Customer workspaces and records are tenant-separated. Access credentials remain server-side and are protected in storage; they are not returned to the browser after connection. Samos does not sell Platform Data or use it for unrelated advertising.

Customers can disconnect integrations from the relevant product. Account deletion and Meta deauthorization/data-deletion requests remove the associated connection credentials and stop further use, subject to the limited records each product must retain for legitimate legal, security, fraud-prevention, audit, or accounting purposes described in its privacy policy.

Samos privacy policySamos website termsContact Samos

Caplo and Sellonika are independent software products owned and operated by Samos Technologies (Private) Limited. They are not endorsed by or affiliated with Meta. WhatsApp, Facebook, Instagram, Messenger, and Meta are trademarks of their respective owners.