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About Samos

Focused AI products for real business operations

Samos is the product company behind Caplo, Sellonika, and ClinixAI. We build software for calls, commerce, and clinic operations, with human review on every sensitive action.

Why we build specialized software

Most AI tools are open-ended chat boxes. They ask the user to prompt, check output, copy data, and catch mistakes. Samos takes a different approach: AI works best when it is focused, built into your workflows, and checked before it acts.

The problem with generic chat tools

Chat interfaces are open-ended by design. They add friction because someone has to write queries, verify answers, and move data by hand. For phone support, medical booking, and inventory updates, that model is slow and risky.

What Samos builds instead

We build software that connects to your systems and follows defined steps. Language models handle understanding, but actions stay inside validated workflows:

  • CaploClinic front-desk calling and follow-up workflows.
  • SellonikaStorefronts, catalog updates, and order handling.
  • ClinixAIScheduling visibility and documentation tasks.

How we build safely

Our products run in environments where mistakes matter. These four principles guide how we design and ship.

Review before action

Sensitive AI steps need a human decision. When our agents hit uncertainty, checkout changes, or clinic rescheduling, the workflow pauses for operator review instead of guessing.

Workflows with clear steps

We combine language models with strict workflow steps. Agents pick from validated paths instead of improvising, which keeps behavior predictable and easier to debug.

Every agent action is logged and traceable

Voice calls, customer chats, and database updates leave timestamped records. Your team can audit what happened, when, and why.

Privacy-first architecture

Customer and patient data stays partitioned. We use zero-data-retention settings so LLM providers do not store or train on your sensitive interactions.

How we work

A small product company, not a big org chart

Samos is a product company with three live platforms. We share core code where it helps, and we stay close to what customers actually use in production.

1

One shared stack, three products

Caplo, Sellonika, and ClinixAI share core infrastructure for voice, commerce APIs, and clinic workflows. We fix issues once and ship improvements across product lines.

2

Small team, direct ownership

The same engineers who design features also operate them in production. No handoffs through layered departments.

3

Ship, measure, tighten controls

We deploy to real businesses, watch failure modes, and adjust review rules and workflow steps based on what actually happens in the field.

Talk to Samos

If your team handles high volumes of calls, catalog updates, or scheduling work, we would like to hear what you are trying to solve.